Please note that this is an in-person training on Wednesday, November 11th, from 9:00am to 4:00pm in downtown Los Angeles.

In this all day training you’ll learn and practice proven communication methods that can help you, as a supervisor, keep your team on track. We will explore how timely and well-delivered feedback contributes to improved employee performance and can help you build a stronger team.
 

Topics include

• Active Listening
• Identifying the Root Problem
• Feedback Model
• Preparing for and having Difficult Conversations
• Performance Reviews – year around
• Superviisng during Continual Change
• Employee Motivation and Burnout

Who Should Attend

This seminar is designed for Nonprofit Supervisors, Directors, Managers, and other nonprofit leaders at all levels of experience.
 

Registration Fee

• Early Bird : $304 (ends on Oct 28)
• General Admission: $330
• Read CNM’s Refund Policy

Instructor

Patricia Navarro – Senior Learning Manager, Center for Nonprofit Management

Patricia brings over 20 years of dedicated experience supporting the nonprofit community to her role at CNM. Her unwavering passion for empowering individuals through learning and growth has been a driving force throughout her diverse career. Patricia has successfully coordinated and managed a wide array of trainings, events, and conferences, demonstrating her commitment to fostering development within the nonprofit sector. Fluent in both English and Spanish, Patricia has played pivotal roles in coaching adult learners and managers, as well as facilitating impactful trainings for nonprofit leaders, volunteers and clients. At CNM, she assumes a crucial role overseeing certification programs, administering scholarship grants, and delivering trainings. Patricia’s academic background includes a Bachelor of Science degree from ITESM, a prestigious university in Mexico, underscoring her commitment to excellence. Moreover, she holds the distinction of being a Certified Coach, having completed the Goldvarg Consulting Group program—an accredited initiative by the International Coach Federation (ICF). Patricia’s multifaceted expertise and dedication make her an invaluable asset to CNM, where she continues to make a lasting impact on the nonprofit sector’s development and success.