I’ve attended leadership trainings in the past, but this training offered practical tips that will be easier to actually implement in the workplace. I will definitely be using the ‘what’ method and focus more on giving my employees the tools they need rather than doing it for them.
— Inland Valley Hope Partners
I got some great tips on how to deal with various challenges in facilitating conversations. I’ll work on addressing negative participants in my future presentations. This was a great way to gain knowledge and practice in a safe environment.
— LA Homeless Services Authority
This session gave me tools and steps on how to approach difficult conversations. As a result I will do check-in’s, utilize annual review tool and not ask Yes/No questions.