Challenges and Change

Build your confidence around handling challenging conversations.

About this event

In this two-session class, you’ll learn and practice proven communication methods that can help you, as a supervisor, keep your team on track. We will explore how timely and well-delivered feedback contributes to improved employee performance and can help you build a stronger team.

Topics include:

  • Active Listening
  • Identifying the Root Problem
  • SBIN/LAR framework for giving and receiving feedback
  • Preparing for and having difficult conversations
  • Performance reviews – year-around (personal/professional development)
  • Supervising during continual change
  • Employee motivation and burnout

Who Should Attend: This seminar is designed for Nonprofit Supervisors, Directors, Managers, and other nonprofit leaders at all levels of experience.

This program meets on the following Tuesdays from 9:00am to 12:00pm:

  • March 7, 2023
  • March 14, 2023

Please note that Eventbrite will only populate your calendar automatically for the first session. You will need to manually add to your calendar the 2nd session.

Registration Fee:

  • Early Bird : $175 (ends on 2/28)
  • General Admission: $199

Scholarships

If you are a CNM Member or Scholarship Recipient, please send an email to [email protected] to receive your discount code.

Virtual Seminar

Optimized for the virtual environment, this two day (½ days) seminar will consist of presentations, group discussions, breakout group sessions, polls and short breaks. This is an opportunity to do a deep dive on a new topic and leave with tools that you can put in to practice immediately.

Instructors

Alicia Avalos – Strategist, Center for Nonprofit Management

A native Angeleno, Alicia has 21 years of leadership experience in city government and several social service agencies, directing successful programs including Summer Night Lights. Most recently at Chrysalis, she was a Program Manager for a rapid rehousing program providing employment services to those who were justice-involved. At CNM, she supports the client services staff, leads client contact and service activities, and maintains good relationships with clients and colleagues. Her dual background in city government and nonprofit program management gives her experience in managing project development and implementation. Alicia holds a BA in Communications & Fine Arts from Loyola Marymount University in Los Angeles, CA.

Leslie Robin – Senior Strategist, Center for Nonprofit Management

Leslie has over 30 year of experience in the nonprofit philanthropic field at the local and national levels, fostering change and meeting social and community needs through strategic planning, leadership training and organizational development. At CNM Leslie provides leadership training, facilitation and consulting to a wide range on nonprofit organizations. She served as Organizational Development and Management Adjunct Faculty at Hebrew Union College, Los Angeles, and School of Jewish Nonprofit Management. Leslie also has ten years of experience as an Urban Planner. She has a Masters degree in Urban Planning from the School of Public Administration at New York University and a Bachelor degree from the School of Business Administration at the University of California at Berkeley.

Speak With an Expert

Need expert advice? We're only an email or phone call away. Use this form to get in touch or call the Nonprofit Answer Hotline at the number listed below. You can also schedule a free, 15-minute appointment and we’ll match you with an in-house expert.








To select more than one item, hold Command on Mac or Control on PC.



CNM Nonprofit Hotline

Need expert advice? We’re only an email or phone call away. Use this form to get in touch or call the Nonprofit Answer Hotline at the number listed below.

You can also schedule a free, 15-minute appointment and we’ll match you with an in-house expert.








To select more than one item, hold Command on Mac or Control on PC.




Sign up for CNM's eBlasts

Required *