Supervising for Success: Challenges and Change

Build your confidence around handling challenging conversations.

About this event

In this two-session class, you’ll learn and practice proven communication methods that can help you, as a supervisor, keep your team on track. We will explore how timely and well-delivered feedback contributes to improved employee performance and can help you build a stronger team.

Topics include:

  • Active Listening
  • Identifying the Root Problem
  • SBIN/LAR framework for giving and receiving feedback
  • Preparing for and having difficult conversations
  • Performance reviews – year-around (personal/professional development)
  • Supervising during continual change
  • Employee motivation and burnout

This event is sold out. We invite you to sign up for the waitlist or check out other CNM trainings and events.

Who Should Attend: This seminar is designed for Nonprofit Supervisors, Directors, Managers, and other nonprofit leaders at all levels of experience.

This program meets on the following Tuesdays from 9:00am to 12:00pm:

  • March 12, 2024
  • March 26, 2024

Please note that Eventbrite will only populate your calendar automatically for the first session. You will need to manually add to your calendar the 2nd session.

Registration Fee:

  • Early Bird: $249
  • General Admission: $275


If you are a CNM Member or Scholarship Recipient, please send an email to [email protected] to receive your discount code.

Virtual Seminar

Optimized for the virtual environment, this two day (½ days) seminar will consist of presentations, group discussions, breakout group sessions, polls and short breaks. This is an opportunity to do a deep dive on a new topic and leave with tools that you can put in to practice immediately.


Patricia Navarro, Learning & Events Manager, CNM

Patricia brings to CNM more than 15 years of experience supporting the nonprofit community. Her passion to empower people by helping them to learn and grow has been what drives her in the different roles she has played. Patricia has coordinated and managed trainings, events, and conferences; she has coached adult learners and managers; and she has facilitated trainings for volunteers and clients – all of which she has conducted in both English and Spanish. At CNM, Patricia oversees certification programs, administration of scholarship grants, and customized trainings. She is a key part of the team that coordinates CNM’s seminars, workshops, events, and the 501(c)onference. She holds a B.S. from ITESM, a prestigious university in Mexico, and is a Certified Coach by Goldvarg Consulting Group (an ICF accredited program).


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