About this event
In this two-session class, you’ll learn and practice proven communication methods that can help you, as a supervisor, keep your team on track. We will explore how timely and well-delivered feedback contributes to improved employee performance and can help you build a stronger team.
Topics include:
- Active Listening
- Identifying the Root Problem
- SBIN/LAR framework for giving and receiving feedback
- Preparing for and having difficult conversations
- Performance reviews – year-around (personal/professional development)
- Supervising during continual change
- Employee motivation and burnout
Who Should Attend: This seminar is designed for Nonprofit Supervisors, Directors, Managers, and other nonprofit leaders at all levels of experience.
This program meets on the following Tuesdays from 9:00am to 12:00pm:
- May 16, 2023
- May 23, 2023
Please note that Eventbrite will only populate your calendar automatically for the first session. You will need to manually add to your calendar the 2nd session.
Registration Fee:
- Early Bird : $175 (ends on 5/9)
- General Admission: $199
Scholarships
If you are a CNM Member or Scholarship Recipient, please send an email to [email protected] to receive your discount code.
Virtual Seminar
Optimized for the virtual environment, this two day (½ days) seminar will consist of presentations, group discussions, breakout group sessions, polls and short breaks. This is an opportunity to do a deep dive on a new topic and leave with tools that you can put in to practice immediately.
Instructors
Alicia Avalos – Strategist, Center for Nonprofit Management
A native Angeleno, Alicia has 21 years of leadership experience in city government and several social service agencies, directing successful programs including Summer Night Lights. Most recently at Chrysalis, she was a Program Manager for a rapid rehousing program providing employment services to those who were justice-involved. At CNM, she supports the client services staff, leads client contact and service activities, and maintains good relationships with clients and colleagues. Her dual background in city government and nonprofit program management gives her experience in managing project development and implementation. Alicia holds a BA in Communications & Fine Arts from Loyola Marymount University in Los Angeles, CA.
Patricia Navarro – Learning & Events Manager, Center for Nonprofit Management
Patricia brings to CNM more than 15 years of experience supporting the nonprofit community. Her passion to empower people by helping them to learn and grow has been what drives her in the different roles she has played. Patricia has coordinated and managed trainings, events, and conferences; she has coached adult learners and managers; and she has facilitated trainings for volunteers and clients – all of which she has conducted in both English and Spanish. At CNM, Patricia oversees certification programs, administration of scholarship grants, and customized trainings. She is a key part of the team that coordinates CNM’s seminars, workshops, events, and the 501(c)onference. She holds a B.S. from ITESM, a prestigious university in Mexico, and is a Certified Coach by Goldvarg Consulting Group (an ICF accredited program).
