A native Angeleno, Alicia has 21 years of leadership experience in city government and several social service agencies, directing successful programs including Summer Night Lights. Most recently at Chrysalis, she was a Program Manager for a rapid rehousing program providing employment services to those who were justice-involved. At CNM, she supports the client services staff, leads client contact and service activities, and maintains good relationships with clients and colleagues. Her dual background in city government and nonprofit program management gives her experience in managing project development and implementation. Alicia holds a BA in Communications & Fine Arts from Loyola Marymount University in Los Angeles, CA.